I went to withdrawn money it said transaction not Abel to process I have the receipt bu...

GetHuman-vflore's customer service issue with Direct Express from November 2018

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The issue in GetHuman-vflore's own words
Withdrawn money ... I went to withdrawn money it said transaction not Abel to process I have the receipt but it still deducted it from my account I need y'all too put that money back on my card since I never received that money cause I use that money for my car payment I been on hold for over a hour this is sum of worst customer service they hope I hang up so please can you fix your mistake
It's my car note money and it's due today
I need that money to be put back on my card asap
Calling but sill on hold
I have an issue with Direct Express too
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Direct Express

Customer service issue
Reported by GetHuman-vflore
Nov 3rd, 2018 - a mon ago
I have an issue with Direct Express too
Not resolved
Seen by 2 customers so far
Similar issue to 2397 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
GetHuman-vflore started working on this issue
Nov 3rd 2:59pm
GetHuman-vflore shared this issue with others over email
Nov 3rd 3:06pm