Someone has been using my card for their bills I'd like for anybody to reach me regardi...

GetHuman-yolidomi's customer service issue with Direct Express from November 2018

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The issue in GetHuman-yolidomi's own words
Someone has been using my card for their bills I'd like for anybody to reach me regarding this there's a lot of transactions that are not even mine and I do not want to be charged for it I can't even pay my rent because this person's name is Falcon last name living at **** Kia Drive is using my card information I don't appreciate this I need help as soon as possible I am supposed to pay my rent I'm also supposed to pay my electric bill and I can't do so because this person has been using my card for making payments or something that has to do with just internet like service or buy stuff I don't know what is going on but I need this money to come back to my card please can someone help me and I also probably need to change my Direct Express card because of this you can reach me at ***-***-**** please at your convenience the sooner the better
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Direct Express

Customer service issue
Reported by GetHuman-yolidomi
Nov 3rd, 2018 - a mon ago
I have an issue with Direct Express too
Not resolved
Seen by 1 customer so far
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GetHuman-yolidomi started working on this issue
Nov 3rd 2:05pm