My account has been locked and I would like to know why I have talked to the Social Sec...

GetHuman1470820's customer service issue with Direct Express from November 2018

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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman1470820's own words
My account has been locked and I would like to know why I have talked to the Social Security office and they said that they would be sending my check to my Direct Express Card on the *st of November owing me October *st deposit as well my check got lost in the mail to different times I would like to be able to speak with a person so I can figure out why it is that I cannot access any of my information
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Direct Express

Customer service issue
Reported by GetHuman1470820
Nov 2nd, 2018 - a mon ago
I have an issue with Direct Express too
Not resolved
Seen by 1 customer so far
Similar issue to 2327 others
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Timeline
GetHuman1470820 started working on this issue
Nov 2nd 2:52pm