I was several times charged by Direct Express for hotel services that i didn't authoriz...

GetHuman1039369's customer service issue with Direct Express from October 2018

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The issue in GetHuman1039369's own words
I was several times charged by Direct Express for hotel services that i didn't authorize. On September *, **** i started the month prior to deposit with a $***.** negative balance. I was told by a very rude rep that a business has * business days to finalize a sale and if they do not the amount is credited back into my account. Without my knowledge or authorization after credit my account they allowed a business to come back and debit my account. There were no funds in my account at the time so they allowed the transaction to be pushed through and leave me in debt before i even received my social security deposit. Which as soon as the direct deposit cleared they automatically took the money from my account. I have had this happen to me repeatedly and i would like some one in a higher level of this establishment to handle this case. I'm talking about thousands of my Social Security money flowing out fraudulently unchecked by the people who work within this company. If I'm unable to get an established supervisor i would like to file a fraud charge against Direct Express .*Cheri Shelton ************SS********* w Center St * B *Springville Utah *********-***-*****Card ending in ****
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Direct Express

Customer service issue
Reported by GetHuman1039369
Oct 13th, 2018 - a mon ago
I have an issue with Direct Express too
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Seen by 3 customers so far
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Timeline
GetHuman1039369 started working on this issue
Oct 13th 7:01am
GetHuman1039369 shared this issue with friends on Facebook
Oct 13th 7:01am