Didn't help

GetHuman-betsquin's customer service issue with Direct Express from October 2018

Help with my Direct Express issue
The issue in GetHuman-betsquin's own words
Trying to get a hold of direct human help live . ... Stolen card. No access to account would like to speak to a authorized personnalle worked to figure out account
There automated voicemail wouldn't accept the number I was dialing and would diaregard it as if I didn't do what it said which was type your ** digit passcode I would but it was dumb and repeated it self
Direct contact
*months
Yes contacting you what else would I be doing
I have an issue with Direct Express too
How GetHuman-betsquin fixed the problem
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Direct Express

Direct express
Customer service issue
Reported by GetHuman-betsquin
Oct 12th, 2018 - 2 mons ago
I have an issue with Direct Express too
Fixed
Seen by 10 customers so far
Similar issue to 2016 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-betsquin started working on this issue
Oct 12th 7:01pm
GetHuman-betsquin indicated the issue is not fixed yet.
Oct 16th 8:00am
GetHuman-betsquin indicated the issue is not fixed yet.
Oct 16th 8:02am
GetHuman-betsquin indicated the issue is not fixed yet.
Oct 16th 8:02am
GetHuman-betsquin indicated the issue is not fixed yet.
Oct 16th 8:06am
GetHuman-betsquin indicated the issue is not fixed yet.
Oct 16th 3:26pm