Ray Collier Cancelled Card number ****-****-****-****. Address, **** Cedar Creek Cave R...

GetHuman-raycolli's customer service issue with Direct Express from July 2018

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Ray Collier Cancelled Card number ****-****-****-****. Address, **** Cedar Creek Cave Rd Greeneville TN ***** . Last four of SS number ****. I have tried numerous times to get some kind of communication from Direct Express for exactly one week in this case. I've been hung up on by them numerous times for the last month. They do not even try to resolve the fraudulent charges on my account. There are five fraudulent charges now. One happened while I was on the phone with them and since other card was cancelled I can't even get through to them to only be hung up on again. Some agency needs to be investigating them since this is a government account
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Direct Express

Customer service issue
Reported by GetHuman-raycolli
Jul 26th, 2018 - 10 mons ago
I have an issue with Direct Express too
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-raycolli started working on this issue
Jul 26th, 2018 6:46pm
GetHuman-raycolli indicated the issue is not fixed yet.
Jul 26th, 2018 6:46pm