My new card* Peter Goodridge, is to be delivered by UPS, fee:$**.** , by Friday July *, ****. Rent is due by July *, **** in the amount*$***.***. My card in my possession was disqualified in June to become replaced by a card June **, ****. This card and over $*** in my June*July SSI was all spend by persons unknown, June **, ****. A new card address in Turlock, CA was requested as an address change but now discovered and access denied. Direct Express in a functgion of Comidity Bank another name for the U.S.. Treasury. Direct Express is considered ther most secure bank.
GetHuman-petegood's customer service issue with Direct Express from July 2018
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The issue in GetHuman-petegood's own words
Pay my rent. ... My card number is invalid by robot:***** **** **** ***** it appeared by *:** yesterday I had timed out on my newer pin****** but older pin I used in err was ******. This morning using newer pin invalid number or my SSN *** ** ****, were not acceptable. Help my rent is due*$***.*** as car repair bill*key charging up car, $****.. Peter J Goodridge.
Myself and Customer Service were just discovering my account was spent by persons unknown.
Retiring my older card and issuing a newer one. This is a $**.** charge by UPS* and expected Friday, July *, ****.
I have been a Di*rect Express customer since May ****.*SSI*
My hands both tied by being outside the bank employ and just now becoming aware with the bank of my situation. PJG
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