I lost my Direct Express bank card at the ATM machine it was ***.**$ on there been wait...

GetHuman807866's customer service issue with Direct Express from June 2018

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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
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This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman807866's own words
I lost my Direct Express bank card at the ATM machine it was ***.**$ on there been waiting on my new but I think my money was took off my card
GetHuman807866 did not yet indicate what Direct Express should do to make this right.
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Direct Express

Customer service issue
Reported by GetHuman807866
Jun 21st, 2018 - a yr ago
I have an issue with Direct Express too
Not resolved
Seen by 4 customers so far
Similar issue to 727 others
0 customers following this
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Timeline
GetHuman807866 started working on this issue
Jun 21st, 2018 7:07pm