GetHuman-jerrybul's customer service issue with Direct Express from June 2018

Help with my Direct Express issue
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-jerrybul's own words
The problem: UNAUTHORIZED PURCHES OF ***.** ON ** ** ****
GetHuman-jerrybul did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman-jerrybul fixed the problem
Please help with my Direct Express issue
Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Direct Express email you?
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman-jerrybul
Jun 7th, 2018 - 8 mons ago
I have an issue with Direct Express too
Seen by 5 customers so far
Similar issue to 107 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
GetHuman-jerrybul started working on this issue
Jun 7th, 2018 9:36pm
GetHuman-jerrybul confirmed the issue is fixed. Hooray!
Jun 11th, 2018 4:41pm