UNAUTHORIZED PURCHES OF ***.** ON ** ** ****

GetHuman-jerrybul's customer service issue with Direct Express from June 2018

Help with my Direct Express issue
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The problem I ran into: UNAUTHORIZED PURCHES OF ***.** ON ** ** ****
I trust that Direct Express will make this right and come up with a resolution that is fair.
Help with my Direct Express issue
How GetHuman-jerrybul fixed the problem:
IT WAS MY ROOMMATE
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Direct Express

Customer service issue
Reported by GetHuman-jerrybul
Jun 7th, 2018 - 2 mons ago
I have an issue with Direct Express too
Fixed
GetHuman-jerrybul shared how to fix
Seen by 5 customers so far
Similar issue to 107 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-jerrybul started working on this issue
Jun 7th 9:36pm
GetHuman-jerrybul confirmed the issue is fixed. Hooray!
Jun 11th 4:41pm