I didn't get all my money this month i checked my card the day I was supposed to get my...

GetHuman741810's customer service issue with Direct Express from June 2018

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Help with my Direct Express issue
Before contacting them, items GetHuman741810 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
GetHuman741810's next move: talk to Direct Express when they open.
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The issue and preferred resolution, in GetHuman741810's own words:
I didn't get all my money this month i checked my card the day I was supposed to get my money on my card and it said i only had $***.** and I'm supposed to get $****.** how do I find out why I didn't get what I was supposed to get and how do I get the rest I'm supposed to have really need the money to help pay my bills SOMEONE PLEASE HELP ME THANKS TO ALL THAT HELPS ME
I trust that Direct Express will make this right and come up with a resolution that is fair.
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Direct Express

Customer service issue
Reported by GetHuman741810
Jun 2nd, 2018 - 21d ago
I have an issue with Direct Express too
Not resolved
Seen by 4 customers so far
Similar issue to 147 others
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Timeline
GetHuman741810 started working on this issue
Jun 2nd 10:22am