The issue and preferred resolution, in GetHuman-mandytho's own words:
I went to chase bank atm to withdraw money from my direct express card.l withdraw *** dollars from my card the first time and the transaction was successful but the money didn't come out the drawer so i call the card and to my knowledge the money was took off the card so i made another transaction hoping the money would come out with the new transaction but it didn't.the chase bank address is **** s.western ave, Chicago il my card number is **** **** **** **** the expiration date ******** three numbers on the back *** i just want the money back on my card please and thank you...Mandy c Thompson...
I trust that Direct Express will make this right and come up with a resolution that is fair.
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