I went to chase bank atm to withdraw money from my direct express card.l withdraw *** d...

GetHuman-mandytho's customer service issue with Direct Express from June 2018

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The issue and preferred resolution, in GetHuman-mandytho's own words:
I went to chase bank atm to withdraw money from my direct express card.l withdraw *** dollars from my card the first time and the transaction was successful but the money didn't come out the drawer so i call the card and to my knowledge the money was took off the card so i made another transaction hoping the money would come out with the new transaction but it didn't.the chase bank address is **** s.western ave, Chicago il my card number is **** **** **** **** the expiration date ******** three numbers on the back *** i just want the money back on my card please and thank you...Mandy c Thompson...
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Direct Express

Customer service issue
Reported by GetHuman-mandytho
Jun 1st, 2018 - 2 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 12 customers so far
Similar issue to 94 others
1 customer following this
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GetHuman-mandytho started working on this issue
Jun 1st 10:49pm