I am waiting on my card i paid for it to be ****pped in * days and never got a tracking...

GetHuman738105's customer service issue with Direct Express from June 2018

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Help with my Direct Express issue
Before contacting them, items GetHuman738105 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
GetHuman738105's next move: call Direct Express.
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The issue and preferred resolution, in GetHuman738105's own words:
I am waiting on my card i paid for it to be ****pped in * days and never got a tracking number and still haven't got my card anx when i call the number it say that the card was issued on the may **th and then it hangs up on me i cant even talk to anyone because it hangs up. I need to know where my card and my money that suppose to be on my card is. I am homeless with a child now cuz of this
I trust that Direct Express will make this right and come up with a resolution that is fair.
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Direct Express

Customer service issue
Reported by GetHuman738105
Jun 1st, 2018 - 20d ago
I have an issue with Direct Express too
Not resolved
Seen by 3 customers so far
Similar issue to 447 others
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Timeline
GetHuman738105 started working on this issue
Jun 1st 12:55pm