a new card was issued to me Cynthia Walling today and I receive it *-** days but I want...

GetHuman653117's customer service issue with Direct Express from May 2018

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The issue in GetHuman653117's own words
a new card was issued to me Cynthia Walling today and I receive it *-** days but I want to be sure the card that went to Atlanta has been set so these ppl cant touch anymore of my money AND since my rent payment will be late as it has to be paid before the *th of the month I need a letter to show my landlord otherwise the late fee will be **.**. The extention they keep trying to get me to to handle this hasnt picked up their phone since I started trying at *:**
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Direct Express

Customer service issue
Reported by GetHuman653117
May 3rd, 2018 - a yr ago
I have an issue with Direct Express too
Not resolved
Seen by 1 customer so far
Similar issue to 9132 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman653117 started working on this issue
May 3rd, 2018 9:30pm
GetHuman653117 shared this issue with friends on Facebook
May 3rd, 2018 10:57pm
GetHuman653117 shared this issue with others over email
May 3rd, 2018 10:57pm