Your phone number work let me see how much money I have

GetHuman-girly_re's Lost card issue with Direct Express from April 2018

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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
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The issue and preferred resolution, in GetHuman-girly_re's own words:
The problem I ran into: Your phone number work let me see how much money I have
I trust that Direct Express will make this right and come up with a resolution that is fair.
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Direct Express

Lost card issue
Reported by GetHuman-girly_re
Apr 29th, 2018 - 3 mons ago
I have an issue with Direct Express too
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Seen by 5 customers so far
Similar issue to 1025 others
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Timeline
GetHuman-girly_re started working on this issue
Apr 29th 6:25pm