I just want to see if you have the right address for my card.

GetHuman634193's customer service issue with Direct Express from April 2018

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The issue and preferred resolution, in GetHuman634193's own words:
The problem I ran into: I just want to see if you have the right address for my card.
I trust that Direct Express will make this right and come up with a resolution that is fair.
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Direct Express

Customer service issue
Reported by GetHuman634193
Apr 27th, 2018 - 3 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 1 customer so far
Similar issue to 1038 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman634193 started working on this issue
Apr 27th 2:26pm