Can I cash a personal check at commercial Bank

GetHuman628745's customer service issue with Direct Express from April 2018

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The issue in GetHuman628745's own words
The problem: Can I cash a personal check at commercial Bank
GetHuman628745 did not yet indicate what Direct Express should do to make this right.
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Direct Express

Customer service issue
Reported by GetHuman628745
Apr 25th, 2018 - 7 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 1 customer so far
Similar issue to 2814 others
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GetHuman628745 started working on this issue
Apr 25th 7:05pm