lost card, new one ordered and was transferred to have money sent via moneygram and was...

GetHuman744421's customer service issue with Direct Express from June 2018

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The issue in GetHuman744421's own words
lost card, new one ordered and was transferred to have money sent via moneygram and was cut off. I need cash off of my card today.i do not have the new card
GetHuman744421 did not yet indicate what Direct Express should do to make this right.
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Direct Express

Customer service issue
Reported by GetHuman744421
Jun 3rd, 2018 - 4 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 6 customers so far
Similar issue to 457 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman744421 started working on this issue
Jun 3rd 4:56am
GetHuman744421 shared this issue with friends on Facebook
Jun 3rd 4:56am
GetHuman744421 shared this issue with friends on Facebook
Jun 3rd 4:58am