Vernon Ramsey has Attempted to be in contact for the last ** hours straight, today he h...

GetHuman-heninger's customer service issue with Direct Express from June 2018

2 views | 652 similar | 0 following
Help with my Direct Express issue
First: share to improve GetHuman-heninger's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-heninger's next move: talk to Direct Express when they open.
Direct Express's call center is closed now. We will send GetHuman-heninger a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-heninger's own words
Vernon Ramsey has Attempted to be in contact for the last ** hours straight, today he has called at a minimum of ** different times I myself have called add a minimum of six times and he has been hung up on ever every single time now when he tries to call it saying maximum amount of items tried? Those are not attempts tried that is you hanging up the phone on somebody who needs their card replaced and money transferred his balance is there and he needs access now within the hour. He has been without his friends since they were deposited he has slept outside for two days he does not have his medication which is very much so needed as it is for epilepsy, I can assume you would not want that to be put back onto these failed attempts. I really hope that somebody messages back within the next few minutes so that we can get this taken care of it is almost * PM on a weekend and know where is going to be open

GetHuman-heninger did not yet indicate what Direct Express should do to make this right.

How GetHuman-heninger fixed the problem

We are waiting for GetHuman-heninger to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-heninger fixes it.
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman-heninger
Jun 2nd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 652 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday


GetHuman-heninger started working on this issue
Jun 2nd, 2018 11:18pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians