Vernon Ramsey has Attempted to be in contact for the last ** hours straight, today he h...

GetHuman-heninger's customer service issue with Direct Express from June 2018

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The issue in GetHuman-heninger's own words
Vernon Ramsey has Attempted to be in contact for the last ** hours straight, today he has called at a minimum of ** different times I myself have called add a minimum of six times and he has been hung up on ever every single time now when he tries to call it saying maximum amount of items tried? Those are not attempts tried that is you hanging up the phone on somebody who needs their card replaced and money transferred his balance is there and he needs access now within the hour. He has been without his friends since they were deposited he has slept outside for two days he does not have his medication which is very much so needed as it is for epilepsy, I can assume you would not want that to be put back onto these failed attempts. I really hope that somebody messages back within the next few minutes so that we can get this taken care of it is almost * PM on a weekend and know where is going to be open

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Direct Express

Customer service issue
Reported by GetHuman-heninger
Jun 2nd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 652 others
0 customers following this
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Timeline

GetHuman-heninger started working on this issue
Jun 2nd, 2018 11:18pm

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