I need a new remote control just send me a new one

GetHuman6469805's customer service issue with DirecTV from August 2021

Help with my DirecTV issue
The issue in GetHuman6469805's own words
The problem: I need a new remote control just send me a new one

GetHuman6469805 did not yet indicate what DirecTV should do to make this right.

How GetHuman6469805 fixed the problem

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DirecTV

Customer service issue
Reported by GetHuman6469805
Aug 16th, 2021 - 4 months ago
Fixed
Seen by 15 customers so far
Similar issue to 1870 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account

Timeline

GetHuman6469805 started working on this issue
Aug 16th 10:39pm
GetHuman6469805 confirmed the issue is fixed. Hooray!
Aug 17th 6:16am
GetHuman6469805 confirmed the issue is fixed. Hooray!
Aug 17th 6:17am

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