We live in an area that has a lot of storms...when weather caused an outage on high de...

GetHuman5523106's customer service issue with DirecTV from December 2020

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The issue in GetHuman5523106's own words
We live in an area that has a lot of storms...when weather caused an outage on high definition programs we could switch to standard definition and still watch our programs. We awoke one morning recently and our sd programs had disappeared on our program guide! How do we get both SD and HD programs listed again?

GetHuman5523106 did not yet indicate what DirecTV should do to make this right.

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DirecTV

Customer service issue
Reported by GetHuman5523106
Dec 4th, 2020 - 3 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2594 others
0 customers following this

Timeline

GetHuman5523106 started working on this issue
Dec 4th, 2020 11:33pm
GetHuman5523106 indicated the issue is not fixed yet.
Dec 5th, 2020 4:51pm