I have been in touch about equipment left in the lobby of my building four different ti...

GetHuman5522044's customer service issue with DirecTV from December 2020

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The issue in GetHuman5522044's own words
I have been in touch about equipment left in the lobby of my building four different times. Each time I was told the equipment would be picked up and that it was definitely arranged. The boxes have been here since October.Even though they are not my boxes, I have been trying to get them picked up since Nov. **th and the boxes are still here. There is no one by the name on the boxes in my building and no delivery company name to call. There is a telephone number on the box but when I called it, it was the Air Quality Control agency with no voicemail messaging. The two boxes contain DirecTV equipment according to the boxes. Please arrange for pick up of these boxes ASAP. The address is: **** E. Del Mar Blvd, Pasadena, CA *****.

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DirecTV

Customer service issue
Reported by GetHuman5522044
Dec 4th, 2020 - 3 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 2594 others
0 customers following this