Have DIRECTV billing question. After suspending service when I reacted service was doub...

GetHuman5046555's customer service issue with DirecTV from July 2020

Help with my DirecTV issue
The issue in GetHuman5046555's own words
The problem: Have DIRECTV billing question. After suspending service when I reacted service was double billed.

GetHuman5046555 did not yet indicate what DirecTV should do to make this right.

How GetHuman5046555 fixed the problem
Called ***-***-****. Got agent in * minute who helped. Other numbers had long hold times.
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Customer service issue
Reported by GetHuman5046555
Jul 9th, 2020 - a year ago
GetHuman5046555 shared how to fix
Seen by 17 customers so far
Similar issue to 2607 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account


GetHuman5046555 started working on this issue
Jul 9th, 2020 12:13pm
GetHuman5046555 confirmed the issue is fixed. Hooray!
Jul 9th, 2020 2:24pm

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