Have DIRECTV billing question. After suspending service when I reacted service was doub...

GetHuman5046555's customer service issue with DirecTV from July 2020

Help with my DirecTV issue
The issue in GetHuman5046555's own words
The problem: Have DIRECTV billing question. After suspending service when I reacted service was double billed.

GetHuman5046555 did not yet indicate what DirecTV should do to make this right.

How GetHuman5046555 fixed the problem
Called ***-***-****. Got agent in * minute who helped. Other numbers had long hold times.
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman5046555
Jul 9th, 2020 - a year ago
Fixed
GetHuman5046555 shared how to fix
Seen by 17 customers so far
Similar issue to 2607 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account

Timeline

GetHuman5046555 started working on this issue
Jul 9th, 2020 12:13pm
GetHuman5046555 confirmed the issue is fixed. Hooray!
Jul 9th, 2020 2:24pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers