Watching a program around ** AM when some notice appears on screen that it needed to pe...

GetHuman916609's customer service issue with DirecTV from December 2019

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The issue in GetHuman916609's own words
Watching a program around ** AM when some notice appears on screen that it needed to perform some update. It was down for about ** min. Finally a note stating press sat button to continue the appeared. I pressed several times when FINALLY programming resumed. On top of that it shuts down at night for some function. We sleep with the TV on and that is very disrupting. We never had these problems with DISH TV.*We are very displeased!

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DirecTV

Customer service issue
Reported by GetHuman916609
Dec 16th, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 3301 others
0 customers following this
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Timeline

GetHuman916609 started working on this issue
Dec 16th, 2019 7:13pm
GetHuman916609 indicated the issue is not fixed yet.
Dec 17th, 2019 12:26am

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