today, sunday ******** at *:** pm EST. i called into directv customer support at...

GetHuman4101530's customer service issue with DirecTV from December 2019

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The issue in GetHuman4101530's own words
today, sunday ******** at *:** pm EST. i called into directv customer support at ****.***.****. i was connected to 'ohnisha'*'ohneesha' (please forgive me, i don't know how to correctly spell her name).**she was the most helpful and cheery customer service representative i've ever been connected to. she clearly put forth a lot of effort to help me with some clerical issues with my directv account. despite a few bureaucratic hurdles along the way, we arrived at the destination i hoped for. she put forth a lot of effort into helping me solve all my directv problems.**of course i forgave her for sounding a bit sick over the phone (as she admitting feeling under the weather but came into work anyway, what a trooper). **at the end of the call, it suddenly dropped out (due to crumminess of the phone i was using). i wanted to better and earnestly thank her for her help and attitude during the call.**so i wanted a written followup, of some sort, to document that she's a real asset to customer service, and humanity as a whole.

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DirecTV

Customer service issue
Reported by GetHuman4101530
Dec 15th, 2019 - 2 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 3294 others
0 customers following this

Timeline

GetHuman4101530 started working on this issue
Dec 15th, 2019 11:58pm

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