today, sunday ******** at *:** pm EST. i called into directv customer support at...

GetHuman4101530's customer service issue with DirecTV from December 2019

Help with my DirecTV issue
First: share to improve GetHuman4101530's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4101530 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman4101530's own words
today, sunday ******** at *:** pm EST. i called into directv customer support at ****.***.****. i was connected to 'ohnisha'*'ohneesha' (please forgive me, i don't know how to correctly spell her name).**she was the most helpful and cheery customer service representative i've ever been connected to. she clearly put forth a lot of effort to help me with some clerical issues with my directv account. despite a few bureaucratic hurdles along the way, we arrived at the destination i hoped for. she put forth a lot of effort into helping me solve all my directv problems.**of course i forgave her for sounding a bit sick over the phone (as she admitting feeling under the weather but came into work anyway, what a trooper). **at the end of the call, it suddenly dropped out (due to crumminess of the phone i was using). i wanted to better and earnestly thank her for her help and attitude during the call.**so i wanted a written followup, of some sort, to document that she's a real asset to customer service, and humanity as a whole.

GetHuman4101530 did not yet indicate what DirecTV should do to make this right.

How GetHuman4101530 fixed the problem

We are waiting for GetHuman4101530 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4101530
Dec 15th, 2019 - 3 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 3294 others
0 customers following this


GetHuman4101530 started working on this issue
Dec 15th, 2019 11:58pm