today, sunday ******** at *:** pm EST. i called into directv customer support at...

today, sunday ******** at *:** pm EST. i called into directv customer support at ****.***.****. i was connected to 'ohnisha'*'ohneesha' (please forgive me, i don't know how to correctly spell her name).**she was the most helpful and cheery customer service representative i've ever been connected to. she clearly put forth a lot of effort to help me with some clerical issues with my directv account. despite a few bureaucratic hurdles along the way, we arrived at the destination i hoped for. she put forth a lot of effort into helping me solve all my directv problems.**of course i forgave her for sounding a bit sick over the phone (as she admitting feeling under the weather but came into work anyway, what a trooper). **at the end of the call, it suddenly dropped out (due to crumminess of the phone i was using). i wanted to better and earnestly thank her for her help and attitude during the call.**so i wanted a written followup, of some sort, to document that she's a real asset to customer service, and humanity as a whole.