I called in last night to cancel both my directv and Wi-Fi because the direct tv just k...

GetHuman3379586's Cancel Account issue with DirecTV from August 2019

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The issue in GetHuman3379586's own words
I called in last night to cancel both my directv and Wi-Fi because the direct tv just kept buffering constantly. It looks like that was successful. But my phone still shows the Wi-Fi as active so I don't want to unhook it until I make sure that it's completely turned off. It took them * hours to get this **** in here and I could throw a rock and hit your tower from my house so its amazing to me that there could be this many problems.. But she was extremely nice we've only had the service about ** days and she said we would be charged nothing because we were well under the ** days and to box it all up and to take it to ups or FedEx with my account number written on the box. And we would not be charged on the *th. So I need you to deactivate this internet for me. Please. I've had a stroke so my speech isn't really good but if you want to call me that's fine otherwise you can text me or email me ***-***-**** *****@***.com

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DirecTV

Cancel Account issue
Reported by GetHuman3379586
Aug 6th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 19000 others
0 customers following this

Timeline

GetHuman3379586 started working on this issue
Aug 6th, 2019 6:46pm

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