I spent * hours on the phone July **th are you freaking kidding me after * hours you guys would thank you have resolved the problem nothing has been resolved why was my first bill $*** and I can't even get you guys to come up with the $*** gift card promotion that you guys had promised come on get with it DirecTV

GetHuman3319541's Dispute a Charge issue with DirecTV from July 2019

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3319541's own words
I would like to get what I was promised by you store reps the other gift cards I got from Att was internet giifts so direct TV has never sent me an email or nothing I want want u said i was going to get. ... When I ordered DirecTV my friend used his debit card to pay the *$ for that's all that was required well the store ssalrs men added * different payment to his debit card without his permission. Since then my friend had to order a new debit card this guy charged my friends account I've ***$ I need help he wants it added to the new card he has if not he's calling BBB and charges will be filed also I'm past due for the rewards I was promised help please
I'm on a fixed income the sales rep took over ***$ off a friend of mine card and used it for stuff he never told me about then he said the promotion will be in the mail I'll get ***$ for just signing up and another ***$ for bundled I'm so pissed i can't take it y'all do all your customer like this.
Send me my gift cards and get my bill strainght out and I'll never bug y'all again
I paid my bill in full I'm with out tgis month because my stuff is all messed up after * hours on the phone u would think y'all would help and take care of your customers.
Yes I've called att they said direct TV will email me and send it to me the man I talked to the other night promised I'd get my promotion I've emailed texted call what else is there to do
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DirecTV

Direct TV ***$ promotion card
Dispute a Charge issue
Reported by GetHuman3319541
Jul 27th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 18639 others
0 customers following this

Timeline

GetHuman3319541 started working on this issue
Jul 27th, 2019 5:47am
GetHuman3319541 indicated the issue is not fixed yet.
Jul 29th, 2019 4:49pm
GetHuman3319541 indicated the issue is not fixed yet.
Jul 29th, 2019 4:59pm
GetHuman3319541 indicated the issue is not fixed yet.
Jul 29th, 2019 8:05pm
GetHuman3319541 indicated the issue is not fixed yet.
Aug 6th, 2019 1:04pm

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