Re: Account *********, Martha Frick*Hello, I have been trying to change some of my serv...

GetHuman3120945's customer service issue with DirecTV from June 2019

Help with my DirecTV issue
First: share to improve GetHuman3120945's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3120945's own words
Re: Account *********, Martha Frick*Hello, I have been trying to change some of my services but can't because of "an open order". I spent * hour and then half hour talking to * people and being hung up and blown off. This is coming off of not having service for * weeks because you folks kept saying you would send a new remote and didn't. This has become a nightmare. This is why the government does not like you folks buying each other out. Please resolve this and cancel my movies pack (item*), protection plan (item **), and I would like to speak with someone about possibly canceling item *, which is HD. This has actually been my worst cable experience. That goes a long way. Please contact us Martha Frick and steve craig (authorized speaker) on the account.

GetHuman3120945 did not yet indicate what DirecTV should do to make this right.

How GetHuman3120945 fixed the problem

We are waiting for GetHuman3120945 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman3120945
Jun 20th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 17563 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account

Timeline

GetHuman3120945 started working on this issue
Jun 20th, 2019 7:34pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies