I am being charged for an account that was closed on April **-****. I have all the equi...

GetHuman-pwbutter's customer service issue with DirecTV from May 2019

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The issue in GetHuman-pwbutter's own words
I am being charged for an account that was closed on April **-****. I have all the equipment ready to return and was told I'd receive a box to ship it in.Have not received it .And I do not intend to pay these bogus bills.*the reason I dropped Directv was because my bill got higher every month.Please look into this matter.If there is a local place to bring equipment I will take it there.*My name is Pamela Walker.*My closed acct.**********Thank you
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DirecTV

Customer service issue
Reported by GetHuman-pwbutter
May 20th, 2019 - a mon ago
I have an issue with DirecTV too
Not resolved
Seen by 4 customers so far
Similar issue to 16816 others
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Timeline
GetHuman-pwbutter started working on this issue
May 20th 5:16pm
GetHuman-pwbutter indicated the issue is not fixed yet.
May 20th 11:14pm