A few weeks ago I ordered a PPV movie & was unable to watch. Had previously ordered...

GetHuman-schnorfa's Technical Support issue with DirecTV from May 2019

Help with my DirecTV issue
The issue in GetHuman-schnorfa's own words
A few weeks ago I ordered a PPV movie & was unable to watch. Had previously ordered & watched PPVs w*o problem. I called tech support & they walked me through some attempts to fix. Approx ** min later she said she would have to refund my $ (she did) & put in a work order to engineering. I was supposed to get an email when the issue was resolved. Im still waiting. My name is Kristi Schnorf McCully. Cell*linked to acct is ***-***-****. Billing address **** SW Schere Rd LS MO *****
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DirecTV

Technical Support issue
Reported by GetHuman-schnorfa
May 18th, 2019 - a mon ago
I have an issue with DirecTV too
Fixed
Seen by 7 customers so far
Similar issue to 16776 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman-schnorfa started working on this issue
May 18th 4:53pm
GetHuman-schnorfa confirmed the issue is fixed. Hooray!
May 20th 1:59am
GetHuman-schnorfa confirmed the issue is fixed. Hooray!
May 20th 1:59am
GetHuman-schnorfa confirmed the issue is fixed. Hooray!
May 20th 2:06am