I called last week to disconnect my Direct tv service. I was told that Direct TV would...

GetHuman-hesseeda's customer service issue with DirecTV from May 2019

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The issue in GetHuman-hesseeda's own words
I called last week to disconnect my Direct tv service. I was told that Direct TV would supply a box for my returned equipment. This has not happened so I am trying to return my equipment by UPS . I am moving so I cannot find my information on my account number.
GetHuman-hesseeda did not yet indicate what DirecTV should do to make this right.
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DirecTV

Customer service issue
Reported by GetHuman-hesseeda
May 15th, 2019 - 11d ago
I have an issue with DirecTV too
Fixed
Seen by 8 customers so far
Similar issue to 16715 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman-hesseeda started working on this issue
May 15th 12:52pm
GetHuman-hesseeda confirmed the issue is fixed. Hooray!
May 18th 1:31pm