If I had an account *, I know what I would do. I'd ship the equipment bact to you (directv),that's what I would do!!

GetHuman2894744's Cancel Account issue with DirecTV from May 2019

Help with my DirecTV issue
The issue in GetHuman2894744's own words
Return Equipment. ... About a month ago I cancelled my DirecTV account. I have equipment that needs to be returned to DirecTV but up to this point in time I have not been contacted as to how to return this equipment. I need someone to direct this return of DirecTV equipment.*When I cancelled DirecTV, My account was closed and my account number went to never-never land.*If I had that account number or return order number from DirecTV I could return the equipment,*It seems to me that someone at DirecTV would have contacted me with the correct information and numbers to return this. Instead they will penalize me for not returning it. That stinks In My Estimation.
GetHuman2894744 did not yet indicate what DirecTV should do to make this right.
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DirecTV

Cancel Account issue
Reported by GetHuman2894744
May 9th, 2019 - 2 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 11 customers so far
Similar issue to 16586 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman2894744 started working on this issue
May 9th 7:07pm
GetHuman2894744 indicated the issue is not fixed yet.
May 9th 11:32pm
GetHuman2894744 indicated the issue is not fixed yet.
May 10th 12:10am
GetHuman2894744 indicated the issue is not fixed yet.
May 10th 12:10am
GetHuman2894744 indicated the issue is not fixed yet.
May 10th 7:26pm
GetHuman2894744 shared this issue with friends on Facebook
May 10th 7:26pm
GetHuman2894744 indicated the issue is not fixed yet.
May 12th 7:15pm
GetHuman2894744 indicated the issue is not fixed yet.
May 13th 12:43am