We are not getting local channels. We had service hooked up a week ago and have had * t...

GetHuman2706300's customer service issue with DirecTV from April 2019

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The issue in GetHuman2706300's own words
We are not getting local channels. We had service hooked up a week ago and have had * technicians out. The guide on the TV is still in central time, we moved from Dallas TX to Charlotte NC, so I believe our account is still set in Texas. The tech called you guys from my house and updated our info. We were told it would be good to go in * hours, that was * hours ago. Please call me ASAP as we have not had full service the entire first week we have been here.

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Customer service issue
Reported by GetHuman2706300
Apr 9th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 15632 others
0 customers following this


GetHuman2706300 started working on this issue
Apr 9th, 2019 12:51am

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