Hey, I have now for the last almost * months have been trying to return you equipment a...
GetHuman2594435's complaint issue with DirecTV from March 2019
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There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2594435's own words
Hey, I have now for the last almost * months have been trying to return you equipment and keep getting told that I would be getting sent something. I’ve tried to go to a fedex location to return and they were unable to find me. I’ve called on this issue and they said they would fix it and get me a box and have yet to receive it. You now a month ago or so sent it to collections. I am going to be very pissed if it goes on my credit when I have been trying to get you the equipment. Something need to be done now before I make a complaint to the BBB. This is ridiculous! I haven’t been given this much trouble over equipment. I know this is a problem you guys have from multiple reviews I have read. We will get this issue resolved now or we are going to have problems.
GetHuman2594435 did not yet indicate what DirecTV should do to make this right.
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