Hey, I have now for the last almost * months have been trying to return you equipment a...

GetHuman2594435's Complaint issue with DirecTV from March 2019

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Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2594435's own words
Hey, I have now for the last almost * months have been trying to return you equipment and keep getting told that I would be getting sent something. I’ve tried to go to a fedex location to return and they were unable to find me. I’ve called on this issue and they said they would fix it and get me a box and have yet to receive it. You now a month ago or so sent it to collections. I am going to be very pissed if it goes on my credit when I have been trying to get you the equipment. Something need to be done now before I make a complaint to the BBB. This is ridiculous! I haven’t been given this much trouble over equipment. I know this is a problem you guys have from multiple reviews I have read. We will get this issue resolved now or we are going to have problems.

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Complaint issue
Reported by GetHuman2594435
Mar 26th, 2019 - 4 years ago
Seen by 11 customers so far
Similar issue to 15153 others
0 customers following this
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GetHuman2594435 started working on this issue
Mar 26th, 2019 4:29am
GetHuman2594435 confirmed the issue is fixed. Hooray!
Mar 26th, 2019 4:29am

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