Dear DirecTV**September **, ****, we had DirecTV installed to take the place of DISH...

GetHuman-bocash's customer service issue with DirecTV from March 2019

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The issue in GetHuman-bocash's own words
Dear DirecTV**September **, ****, we had DirecTV installed to take the place of DISH satellite at a multiple-member-owned cabin.**This installation took place at a remote cabin owned by ** people, ** of which are friends of mine. I am the Sec*Treasurer of the group and collect annual assessments from each owner to pay all monthly and annual bills from this cabin.**In September, I specifically requested a PAPER BILL from DirecTV so that I could pay each monthly bill from the Member Group Checkbook, just like I have done for many years with DISH.**To my knowledge, we have never received a bill or any communication from DirecTV since then.**We DO NOT want monthly bills drafted from my personal credit card! You can see it is not fair for one cabin member to pay the whole TV bill, but needs to be equally shared by paying each month from the member checkbook. **A member reported a box dropped in the yard of this cabin early this week. The box was empty and sent from DirecTV. We assume DirecTV wants the satellite receiver unit returned. **However, we want to keep DirecTV and I wish to pay any and all bills from our member group checkbook, including those past bills that we never received. **The cabin Account number is supposed to be: **********Physical address of the cabin is: William B. Cash, Headwaters Ltd. Inc., **** Anthony Creek Road, Lenoir, NC ***** (we do not receive mail there because the cabin is not occupied full time. )**The billing address is MY address: William B. Cash, *** Double Eagle Drive, Nebo, NC *******MY home phone number is: ***-***-**** **ADDITIONALLY, for several years, I have had DirecTV in my personal home: The Account number is: ********* **Can you help us keep DirecTV and bill us with a paper bill so I can clear this up immediately? A possible alternative is to draft our member-owned checking account if you can guide us in how to do this. **Thanking you in advance, William B. Cash

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Customer service issue
Reported by GetHuman-bocash
Mar 19th, 2019 - 4 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 14961 others
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GetHuman-bocash started working on this issue
Mar 19th, 2019 5:04pm