You were supposed to cancel my free premium channels after the * months free. You did n...

GetHuman-tmosesjr's customer service issue with DirecTV from March 2019

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The issue in GetHuman-tmosesjr's own words
You were supposed to cancel my free premium channels after the * months free. You did not. Now, this past due bill isn't your fault, as I was away from home for ** weeks and a friend was supposed to be paying my bills while I was away. She did not. But the amount is absolutely your fault. I left Dish Network to come to DirecTV because the customer service was horrible and the receiver was trash. Did I make a mistake switching?
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DirecTV

Customer service issue
Reported by GetHuman-tmosesjr
Mar 12th, 2019 - 5 mons ago
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Seen by 4 customers so far
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GetHuman-tmosesjr started working on this issue
Mar 12th 12:26am