Hello! I cancelled my service a few days ago, and I was told you would send me instruct...

GetHuman2322077's customer service issue with DirecTV from February 2019

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The issue in GetHuman2322077's own words
Hello! I cancelled my service a few days ago, and I was told you would send me instructions on how and where to send my devices back to you. No one will send me an email! I have called * times now and chatted online. I would LOVe to return everything but I don’t know where or what to send. When I spoke with the gentleman the day I cancelled, he said I had to do something special with the card that was in my big box. Could someone please help me with this?
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DirecTV

Customer service issue
Reported by GetHuman2322077
Feb 27th, 2019 - 3 mons ago
I have an issue with DirecTV too
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Seen by 1 customer so far
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Timeline
GetHuman2322077 started working on this issue
Feb 27th 11:42pm