I was told I needed to buy a new Access card. It arrived and I spent over four hours w...
GetHuman2230469's customer service issue with DirecTV from February 2019
Help with my DirecTV issue
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Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman2230469's own words
I was told I needed to buy a new Access card. It arrived and I spent over four hours with *-* reps to try and get it activated. The service was a nightmare. I am still without a signal and spent way too much time with untrained reps that have a canned message. I feel directv*att don't really care if I get it resolved. Too many people have the same frustration. They dont care because they have us tied to a contract
GetHuman2230469 did not yet indicate what DirecTV should do to make this right.
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