I have called and had someone come out to my house. The person that came out said the...
GetHuman-tkowatsc's customer service issue with DirecTV from February 2019
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman-tkowatsc to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-tkowatsc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tkowatsc may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman-tkowatsc's own words
I have called and had someone come out to my house. The person that came out said the issue is a program issue and it is being worked on However the box constantly hiccups or turns off making it impossible to enjoy watching anything. My Netflix and amazon does not do this just directv. The bigger box does not do it just the small box. Either fix it or I am going to another company. You charge way too much to havyto put up with this!
GetHuman-tkowatsc did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-tkowatsc fixed the problem
We are waiting for GetHuman-tkowatsc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DirecTV customer problems.