Direct tv app no longer works on my tv...internet connection is fine.

GetHuman-boblicht's customer service issue with DirecTV from February 2019

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Help with my DirecTV issue
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Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-boblicht's own words
The problem: Direct tv app no longer works on my tv...internet connection is fine.
GetHuman-boblicht did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
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DirecTV

Customer service issue
Reported by GetHuman-boblicht
Feb 10th, 2019 - 7 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 13500 others
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Timeline
GetHuman-boblicht started working on this issue
Feb 10th 4:14pm