Last year my old DVR died so DirecTV sent me a new Model ** DVR that DVR has not be act...

GetHuman2151034's customer service issue with DirecTV from February 2019

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Help with my DirecTV issue
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If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman2151034's own words
Last year my old DVR died so DirecTV sent me a new Model ** DVR that DVR has not be activated due to found out that the SWM** multi-switch was malfunctioning so I changed it out while I was troubleshooting the problem and ended up turning off my International channels to try using all three DVR's on a SWM* multi-switch(did not fix problem so I stopped using the third DVR but have been paying for it). Story short my wife would like me to turn on the Pilipino channel again and start using the third DVR that has not been used in the last year plus get a refurbished client for our third bedroom TV.
GetHuman2151034 did not yet indicate what DirecTV should do to make this right.
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DirecTV

Customer service issue
Reported by GetHuman2151034
Feb 6th, 2019 - 4 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman2151034 started working on this issue
Feb 6th 11:55pm