I am having trouble with my receivers not showing recordings. Had live chat with tech s...

GetHuman2037198's customer service issue with DirecTV from January 2019

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Help with my DirecTV issue
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Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman2037198's own words
I am having trouble with my receivers not showing recordings. Had live chat with tech support yesterday and they scheduled someone to come look at it between **:** and *:** yesterday but no one showed up. My phone service is not good where I live and apparently they have the wrong email address for me. I was just wondering when I should expect the technician. You can reach me by email at *****@***.com. my name is Katie Daegele and my acc o unt number is *********. Thank you.
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Customer service issue
Reported by GetHuman2037198
Jan 25th, 2019 - 3 mons ago
I have an issue with DirecTV too
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Seen by 2 customers so far
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GetHuman2037198 started working on this issue
Jan 25th 2:54pm