We have not had a system that stays hooked up for over * years and we are so tired of h...

GetHuman1966638's customer service issue with DirecTV from January 2019

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Help with my DirecTV issue
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The issue in GetHuman1966638's own words
We have not had a system that stays hooked up for over * years and we are so tired of having to reboot. Every time we need service we ask only for a Direct TV Service man and they send a outside company even after we are told by your corporate legal department that we have that right! So what can we do to remedy this situation because I have been promised several times now that I will be getting a call form someone in your escalation department. Jim Dye ***-***-**********@***.com
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Customer service issue
Reported by GetHuman1966638
Jan 15th, 2019 - 9 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 3 customers so far
Similar issue to 12408 others
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GetHuman1966638 started working on this issue
Jan 15th 1:50am