Hello, my name is James Twiss. My phone number is ***-***-****. We had directv and I ha...

GetHuman1959341's customer service issue with DirecTV from January 2019

12349 similar
0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman1959341 to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1959341's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1959341 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman1959341's own words
Hello, my name is James Twiss. My phone number is ***-***-****. We had directv and I had called asking to get our services turned off because we were having a hard time financially and one of your reps told me they couldn't do it and we'd have to wait until our service was turned off. We wasn't behind at that point and our bill was approximately $*** per month. Then it was kept in for another Two months before it was turned off, causing our bill to be well over $***. If our service was turned off when we asked, it wouldn't have been over the $*** with late fees. I am asking if we can pay our last bill of approximately $*** to get our services back on and the. We can incorporate the next two months in to our monthly bill to get caught up. We wouldn't have been in the mess if our services would have been turned off when we asked.
GetHuman1959341 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman1959341 fixed the problem
We are waiting for GetHuman1959341 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman1959341 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1959341
Jan 14th, 2019 - a mon ago
I have an issue with DirecTV too
Not resolved
Seen by 6 customers so far
Similar issue to 12349 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1959341 started working on this issue
Jan 14th 4:14am