Received equipment by error.*New upgrade equipment already installed.*How best return items?

GetHuman-edsuter's customer service issue with DirecTV from January 2019

7 views
 | 
12234 similar
 | 
0 following
Help with my DirecTV issue
Try having DirecTV call you again?
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-edsuter's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-edsuter may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman-edsuter's own words
The problem: Received equipment by error.*New upgrade equipment already installed.*How best return items?
GetHuman-edsuter did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-edsuter fixed the problem
We are waiting for GetHuman-edsuter to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman-edsuter fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman-edsuter
Jan 11th, 2019 - 5d ago
I have an issue with DirecTV too
Not resolved
Seen by 7 customers so far
Similar issue to 12234 others
0 customers following this
Follow this issue to see how it gets fixed