I did a live chat this morning because the Weather Now part of the Weather Channel is s...

GetHuman-odfrank's customer service issue with DirecTV from December 2018

1 view
 | 
10662 similar
 | 
0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman-odfrank to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-odfrank's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-odfrank may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-odfrank's own words
I did a live chat this morning because the Weather Now part of the Weather Channel is still showing weather from last Wednesday. The person I thought worked for Directv said he would send me a new receiver, he wouln't wait for me to check my other receivers. All my receivers when on channel *** and you push the red button show weather for December *th!*I do no need a new receiver - the problem is obviously NOT my receivers. *So I called to tell them and the woman who answered the phone instead of listening interrupted me to try and sell me some $*** protection plan. I asked her if she was directv and she said no - so why is she answering Directv's phone.*What the **** is going on?
GetHuman-odfrank did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-odfrank fixed the problem
We are waiting for GetHuman-odfrank to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-odfrank fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman-odfrank
Dec 8th, 2018 - 6 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 1 customer so far
Similar issue to 10662 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-odfrank started working on this issue
Dec 8th, 2018 6:42pm