my friend had your services for years and she didn't want services no more and u guys s...
GetHuman1693796's customer service issue with DirecTV from December 2018
Help with my DirecTV issue
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Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman1693796's own words
my friend had your services for years and she didn't want services no more and u guys said she needed to pay * * * dollars for canceling it and she paid the * * * dollars and u guys said that she didn't all she wants is for u guys to look under her payments for paying it if u guys say she needs to pay for it or u guys never got the payment she will do a * way call to her bank Beacuse she used her bank card to pay it and she will let her bank handle it
I did pay it but they said I didn't
they can look under my payments for * * *s dollars for canceling it or they can tell me why they didn't get it and she can chick her bank that would resolved it
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