my friend had your services for years and she didn't want services no more and u guys s...

GetHuman1693796's customer service issue with DirecTV from December 2018

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The issue in GetHuman1693796's own words
my friend had your services for years and she didn't want services no more and u guys said she needed to pay * * * dollars for canceling it and she paid the * * * dollars and u guys said that she didn't all she wants is for u guys to look under her payments for paying it if u guys say she needs to pay for it or u guys never got the payment she will do a * way call to her bank Beacuse she used her bank card to pay it and she will let her bank handle it
I did pay it but they said I didn't
they can look under my payments for * * *s dollars for canceling it or they can tell me why they didn't get it and she can chick her bank that would resolved it
I have an issue with DirecTV too
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Customer service issue
Reported by GetHuman1693796
Dec 5th, 2018 - a mon ago
I have an issue with DirecTV too
Not resolved
Seen by 6 customers so far
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GetHuman1693796 started working on this issue
Dec 5th, 2018 10:08am