my friend had your services for years and she didn't want services no more and u guys s...

GetHuman1693796's customer service issue with DirecTV from December 2018

6 views
 | 
10499 similar
 | 
0 following
Help with my DirecTV issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get DirecTV help.
First: share to improve GetHuman1693796's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1693796 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman1693796's own words
my friend had your services for years and she didn't want services no more and u guys said she needed to pay * * * dollars for canceling it and she paid the * * * dollars and u guys said that she didn't all she wants is for u guys to look under her payments for paying it if u guys say she needs to pay for it or u guys never got the payment she will do a * way call to her bank Beacuse she used her bank card to pay it and she will let her bank handle it
I did pay it but they said I didn't
they can look under my payments for * * *s dollars for canceling it or they can tell me why they didn't get it and she can chick her bank that would resolved it
I have an issue with DirecTV too
How GetHuman1693796 fixed the problem
We are waiting for GetHuman1693796 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman1693796 fixes it.
This email address isn't valid

DirecTV

tv
Customer service issue
Reported by GetHuman1693796
Dec 5th, 2018 - a mon ago
I have an issue with DirecTV too
Not resolved
Seen by 6 customers so far
Similar issue to 10499 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1693796 started working on this issue
Dec 5th, 2018 10:08am