My name is Kathy Rich. DTV took money from my bank account UNAUTHORIZED. DTV SAID I WAS...

GetHuman1679676's customer service issue with DirecTV from December 2018

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The issue in GetHuman1679676's own words
My name is Kathy Rich. DTV took money from my bank account UNAUTHORIZED. DTV SAID I WAS TO GET A ***.** credit card*gift. Never got the card! This is bait and switch. I was charged for equipment not returned and that is wrong!!! Old equipment DTV hooked up to * TV's and NO new equipment was installed . I am totally annoyed and will seek further action. My number is *** *** ****..I was lied to by DTV!!!!! AND charged for something I should not have been!!!!
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DirecTV

Customer service issue
Reported by GetHuman1679676
Dec 4th, 2018 - 2 mons ago
I have an issue with DirecTV too
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Seen by 2 customers so far
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Timeline
GetHuman1679676 started working on this issue
Dec 4th, 2018 4:22pm