Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kammiehe may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman-kammiehe's own words
I have had issues with connecting to the internet through DirecTV. After being on the phone for * hours doing the same thing over and over again with technical support they sent someone out. When he got here he showed me on his Pad that this was an ongoing issue that had no fix. I do not want to pay for something I cannot get. There is also an issue concerning recorded programs disappearing from the list. This issue is still ongoing and there is no fix. I am not getting what I am paying for and I want a reduction in my bill. If I cannot get satisfaction with these issues, I need the FCC phone number or whatever governmental agency I need to contact with this problem.
GetHuman-kammiehe did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-kammiehe fixed the problem
We are waiting for GetHuman-kammiehe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster: