We have just gone out of contract with Direct TV. We signed up two years ago through AT...

GetHuman-donjanjo's customer service issue with DirecTV from November 2018

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The issue in GetHuman-donjanjo's own words
We have just gone out of contract with Direct TV. We signed up two years ago through AT&T. We were told that when our contract ended, Direct TV would re negotiate our contact to keep the bill from going up. Our bill has gone from $**.** to &***.**!! I spoke with a representative today & he said the most that could be taken off our bill was $**.**. This is not acceptable. We had Dish before changing to Direct. I like Direct better, but if we can get a better deal through Dish, that is the route we are going to take. I hope something can be resolved.
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Customer service issue
Reported by GetHuman-donjanjo
Nov 29th, 2018 - 6 mons ago
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Seen by 4 customers so far
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GetHuman-donjanjo started working on this issue
Nov 29th, 2018 11:13pm