I am still waiting on a $*** credit to my account as a refund for an early cancellation...

GetHuman-enaz's customer service issue with DirecTV from November 2018

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The issue in GetHuman-enaz's own words
I am still waiting on a $*** credit to my account as a refund for an early cancellation fee on ******. I've called numerous times and been promised, but nothing. Last conversation on ********, an escalation order was put in (escalation * is *************R*). "Back Office" was to call me within * business days. That call did not happen! I don't see any credit when looking at my account recent activity online.
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DirecTV

Customer service issue
Reported by GetHuman-enaz
Nov 29th, 2018 - 9 mons ago
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Timeline
GetHuman-enaz started working on this issue
Nov 29th, 2018 3:50pm